Refund Policy
Refund Policy
Welcome to Activelys! We're committed to ensuring your satisfaction with every purchase, but we understand that occasionally things may not go as planned. That's why we've implemented a comprehensive refund policy to guarantee your peace of mind.
90-Day Money-Back Guarantee
We stand by the quality of our products, which is why we offer a 90-day money-back guarantee on all purchases made directly from Activelys. If you're not entirely satisfied with your purchase, you have up to 90 days from the date of purchase to request a refund.
Eligibility for Refund
To qualify for a refund, please ensure that:
- The item is unused, in its original packaging, and in the same condition as when you received it.
- Proof of purchase is provided, such as your order confirmation or receipt.
- The return request is initiated within 90 days of the original purchase date.
Initiating a Refund
To begin the refund process, simply visit our contact page and reach out to our friendly customer service team. We'll assist you through the process and provide you with a return authorization number.
Return Shipping
Return shipping costs are the responsibility of the customer, except in cases where the item received is defective or damaged upon arrival. For added peace of mind, we recommend using a trackable shipping service and purchasing shipping insurance.
Refund Processing
Once we receive and inspect your return, we'll process the refund to your original method of payment within [number] business days.
Contact Us
If you have any questions or concerns regarding our refund policy, please don't hesitate to visit our contact page and reach out to our dedicated customer service team. We're here to assist you and ensure that your shopping experience with Activelys exceeds your expectations.
Thank you for choosing Activelys for your shopping needs. We appreciate your trust and support!